What future for HR tech with web 3.0?


Over the past two decades, human resources (HR) has evolved significantly as it adapts to the needs of a changing business environment. With the onset of the pandemic, digital transformation in the HR industry has accelerated further, providing exciting opportunities for new ways of working.

The advent of Web 3.0 with emerging technologies like AI, machine learning, and robotic process automation has led to massive disruptions in the HR industry. The availability of specialized tools and processes allows HR managers to better improvise and focus on strategic decision-making instead of spending hours on routine and mundane tasks. Some of the latest technologies are also empowering HR to take control of the endless complexities of people management with actionable insights into supporting a hybrid workforce, improving the employee experience, improving productivity and helping employees with their well-being. With the changing times, HR technology will undergo a rapid metamorphosis to become more agile, data-centric, and AI-driven than ever.

The reinvention of human resources

Some of the major HR workflow bottlenecks are excessive paperwork, redundant and duplicate work, data errors and inefficient use of resources as well as employee morale. Recent innovative technologies allow HR managers to effectively deal with the majority of these problems, without the need to call in a specialist. Here are some of the ways technology is reinventing human resources:

Talent Acquisition

The success of an organization largely depends on how well it attracts and retains talent. With Web 3.0, organizations around the world are increasingly using AI-powered HR technology tools to attract talent based on specific targeted skills. AI also helps companies streamline their hiring process and enables recruiters to make fair and informed decisions. According to a global study conducted by Eightfold AI involving 224 HR practitioners, nearly 82% of respondents believe that HR teams will integrate more AI technology tools into their recruitment processes over the next 5 years. Finding the right candidate for a job involves a lot of data, including an organization’s search processes as well as data provided by candidates. AI can extract more value from all data, making recruitment processes more effective and efficient.

Employee performance management

Workforce fit and adaptability are the keys to thriving in an environment with continuous external disruptions. To enable the same, continuous feedback is of crucial importance and this is where technology-based performance management tools come in. Designed with the employee at the center in mind, performance management tools performance enable transparency to be maintained; allowing employees to see what’s important, what other employees are working on, and the overall progress of the company in terms of results. Managers and leaders can adjust goals as needed. Employee performance is used by managers to coach employees for better performance and skill building.

Payroll management

Payroll management is one of the critical tasks of an organization. However, the entire payroll process involves a lot of manual work and is prone to error. On top of that, payroll is constantly undergoing changes due to ever-changing tax regulations, personnel changes, bonuses, etc. With the help of technology-based HR tools, these processes can now be executed smoothly and efficiently. Automation and AI-based tools help solve the problem and contribute to smarter data management. Through the use of APIs (Application Programming Interfaces), companies can now easily facilitate data transfers between key administrative systems and implemented software, saving huge resources and time.

Final Thoughts

In this new era of cutting-edge technology and innovation, businesses must constantly adapt to changing needs – plan, strategize, invest and maintain day-to-day operations. Importantly, businesses are now more aware of their workforce needs as a whole and understand that holistic support is needed to create a thriving work environment. Achieving this is easier said than done, but with cloud and AI-based technology tools, HR leaders can create a workplace where employees feel productive and personally satisfied. However, like any journey, these smart technologies and solutions offer a glimpse into the future. The most interesting things will be the specific developments that we will see along the journey.



The opinions expressed above are those of the author.



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