The Norwegian Red Cross is part of the Red Cross and Red Crescent Movement (RCRC), the largest humanitarian network in the world with millions of volunteers and staff operating in 192 countries. Our mission is to alleviate human suffering, protect life and health, and uphold human dignity, especially during armed conflict and other emergencies. To achieve this, we follow the seven humanitarian principles: Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality.
The purpose of the Regional Offices (ROs) is to ensure the implementation of the international strategy in the region, establishing and following the regional and national strategic direction through regional and national frameworks. This means that the RO is responsible for implementing strategy, accountability and leadership in the region and supporting Country Offices (COs) based on the strategic direction and overall frameworks of the Country Office. . The RO manages strategic relationships with all Norwegian Red Cross NS partners in the region, the Federation and the ICRC, with a focus on regional emergency preparedness and response. The RO also manages strategic relationships with donors and external partners and supports the CO in grant management. The RO supports and oversees financial management and results management (PMER) in the region in accordance with established standards and best practices. The DS is responsible for the optimal use of human resources by ensuring effective and focused communication and collaboration, including with the national office. The DS promotes skills development and ensures effective leadership and a conducive work environment in the region.
The Regional Representative supports the achievement of the humanitarian goals of the Norwegian Red Cross International Strategy through strategic leadership of the regional team and resources and focused external relations.
- Ensure the implementation of the international strategy in the region, establishing and following the strategic direction through regional and national frameworks.
- Provide effective leadership and promote optimal use of resources by ensuring focused collaboration within the regional team, with other regions and with the national office.
- Oversee the management of strategic relationships with the Red Cross Red Crescent Movement, donors and external partners, including further exploring potential new donor opportunities in the region.
- Capitalize on regional opportunities and experiences to strengthen and further develop Norwegian Red Cross programs in the region.
- Develops regional action plans, approves national action plans and monitors progress through regular meetings and reports.
- Contributes to the broader management team of the Department of International Programs and Readiness by informing decision-making and following up on strategic initiatives.
- Strengthens the complementary roles and responsibilities of the Red Cross and Red Crescent Movement by promoting initiatives conducive to greater effectiveness and greater impact.
- Ensures a functional division of tasks and efficient use of resources within the regional team.
- Engages the regional team by providing insight through individual work plans, anchor decisions and follow-up by expressing positive expectations and holding each other accountable.
- Ensure Country Offices have updated security policies and promote a culture of security awareness and contribute to the security task force as requested.
- Works towards good collaboration within the region and with other regional teams through deliberate skills development and proactive human resources planning in conjunction with the national office.
- Gain proficiency in understanding Norwegian Red Cross work processes and digital tools.
- Represents the Norwegian Red Cross in the region and coordinates donor liaison. – Oversees the strategic relationship with National Societies in accordance with the established partnership approach and guidelines.
- Follows up on global strategic agreements with ICRC and IFRC in the region.
- Acts as a spokesperson for regional developments and supports communications and humanitarian diplomacy initiatives in the region.
Management and leadership:
- Recommends appointment of Technical Delegates, Country Program Managers (CPMs) and Deputy Regional Representative. Manages the support and performance management of regional managers.
- Reflect the vision and values of NorCross when interacting with team members and provide leadership, guidance, support and effective communication.
- Assist the Head of Programs (HoP) in identifying and developing talent within their leadership team. This includes providing coaching, mentoring and effective role models to individual managers.
- Contribute to and represent decisions within the wider management group of the International Programs and Preparedness Department.
- Liaise with regional team members at the national office, in particular the Program Finance Coordinator to ensure effective budgetary control and the Regional Human Resources Advisor for optimal human resources planning.
- Collaborate with the program support team at headquarters, technical coordinators and advisors to optimize annual planning and humanitarian results in the region.
- Advanced university degree in a relevant field (public health, public policy, development studies, social sciences, international relations, humanitarian studies, medical anthropology studies)
Skills and knowledges:
- Minimum 7 years of relevant leadership/management experience in the humanitarian field.
- In-depth understanding of the humanitarian landscape and experience working in complex and volatile contexts.
- Analytical skills and proven ability to solve complex humanitarian problems. Experience in the implementation of humanitarian projects in the field.
- Experience in country office start-up, exit, emergency response, linkages and durable solutions programming.
- Excellent writing skills. Proven track record of successful donor enquiries, an asset.
- Fluent English. Proficiency in regional languages is an asset.
- Personal abilities and characteristics, including knowledge of one’s own leadership skills/profiles, will be strongly emphasized.
- Excellent ability to work to achieve goals and results.
- Ability to communicate effectively.
- Excellent ability to lead and develop people.
- Ability to convince and be accepted.
- Ability to be solution oriented.
- Ability to build relationships and networks.
The position is based at:
Kuala Lumpur, Malaysia
24 months (6 months probation) with start as soon as possible
Significant: You will be part of the largest humanitarian organization in the world, reaching the most vulnerable people in their local community.
Impact: You will help National Societies in the region to become strong, autonomous and accountable humanitarian actors.
Career: You will be connected to an international organization with staff based around the world
A good place to work: You will work in a multicultural environment with hardworking, dedicated and fun colleagues with a strong culture of collaboration, continuous improvement and celebration of wins.
The Norwegian Red Cross strives to create a work culture based on respect, honesty and generosity. We follow the seven fundamental principles: Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality.
We perform a thorough background check on the relevant candidate.